Which credit cards do you accept? We accept Visa, Mastercard, American Express.
What if I have questions about a previous reservation? Please fill out a customer service request by clicking here. Include your previous reservation amount along with your questions. Our customer service personnel will contact you within 24 hours to answer you questions.
What about parking? Free parking is provided at many properties. Check the property information pages for information on parking.
What other Waco services can you suggest?
Waco florists: Texas flower delivery,
, Waco rental cars
and hotels near Waco airports.
How do I know that my reservation is confirmed? You will receive a confirmation number immediately upon making your reservation. We then work behind the scenes with the hotel in order to pass the confirmation number to you.
Do I pay for the entire reservation amount or do I just make a deposit to hold the room? It depends on the room you book. Some of our partners require just a $5.00 room night deposit to hold your room while others require a full payment for the room at the time of your reservation. Please refer to the amount displayed on the confirmation page to see what your credit card will be charged upon making the reservation.
How can I be sure my credit card information is secure? We use secure-socket-layer (SSL) encryption, the standard encryption on the Internet. This encryption allows our users to feel confident and secure about supplying their credit card and personal information.
Can I make the reservation by phone? We would be happy to help you make the reservation by phone. You can call our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F (CST). 11 a.m. to 6 p.m. S-S. One of our customer service representatives will gladly assist your reservation needs.
What are additional fees and taxes? Every city has different rates for taxes. Taxes are computed on the hotel reservation amount. In some cases there are additional fees added to your room reservation. These additional fees help Alliance Reservations Network and their affiliate network offer the lowest rates on the Internet.
Can I switch hotels? Yes. You can switch by canceling your previous reservation and making a new reservation. You can also call to talk with one of our customer service representatives at our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F CST). 11 a.m. to 6 p.m. S-S.
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