Which credit cards do you accept? We accept Visa, Mastercard, American Express.
Can I switch hotels? Yes. You can switch by canceling your previous reservation and making a new reservation. You can also call to talk with one of our customer service representatives at our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F CST). 11 a.m. to 6 p.m. S-S.
Do I pay for the entire reservation amount or do I just make a deposit to hold the room? It depends on the room you book. Some of our partners require just a $5.00 room night deposit to hold your room while others require a full payment for the room at the time of your reservation. Please refer to the amount displayed on the confirmation page to see what your credit card will be charged upon making the reservation.
What other Knoxville services can you suggest?
Knoxville florists: Tennessee flower delivery,
Knoxville Loans,
, Knoxville rental cars
and hotels near Knoxville airports.
Do hotels have minimum age requirements to book a room? Most require a minimum age of 18 in order to book a room. Some require the guest(s) be 21. You can see requirements for this and other hotel amenities on the property information pages.
How do I know that my reservation is confirmed? You will receive a confirmation number immediately upon making your reservation. We then work behind the scenes with the hotel in order to pass the confirmation number to you.
How do I get driving directions? Click the map link on the property page. This map will give you the main cross streets and address. Click the tab: directions to hotel, enter your address and click submit. You will see a detailed list of how many miles and where to turn.
What are the internet hot deals? We work closely with many hotels to provide the lowest available rates anywhere on the Internet. In most cases, these rates are significantly lower than other online booking websites. These internet-hot-deals are always displayed first for any city search and are designated with a hot-deals link.
Can I book a room for tonight? Some hotels allow us to book their rooms until 3:00pm on the day of arrival. Only those that follow this policy will show in the results list if your arrival date is today.
How can I be sure my credit card information is secure? We use secure-socket-layer (SSL) encryption, the standard encryption on the Internet. This encryption allows our users to feel confident and secure about supplying their credit card and personal information.
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