Which credit cards do you accept? We accept Visa, Mastercard, American Express.
What if I have questions about a previous reservation? Please fill out a customer service request by clicking here. Include your previous reservation amount along with your questions. Our customer service personnel will contact you within 24 hours to answer you questions.
How do I get driving directions? Click the map link on the property page. This map will give you the main cross streets and address. Click the tab: directions to hotel, enter your address and click submit. You will see a detailed list of how many miles and where to turn.
What other Durham services can you suggest?
Durham florists: North Carolina flower delivery,
Durham Loans,
, Durham rental cars
and hotels near Durham airports.
How do I know that my reservation is confirmed? You will receive a confirmation number immediately upon making your reservation. We then work behind the scenes with the hotel in order to pass the confirmation number to you.
What are the internet hot deals? We work closely with many hotels to provide the lowest available rates anywhere on the Internet. In most cases, these rates are significantly lower than other online booking websites. These internet-hot-deals are always displayed first for any city search and are designated with a hot-deals link.
What are the charges for more than two people in the room? Each hotel has a different policy regarding multiple guests per room. Our technology allows us to display the appropriate rate for your room when you select the number of adults that will be staying in the room.
Can I make the reservation by phone? We would be happy to help you make the reservation by phone. You can call our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F (CST). 11 a.m. to 6 p.m. S-S. One of our customer service representatives will gladly assist your reservation needs.
Can I switch hotels? Yes. You can switch by canceling your previous reservation and making a new reservation. You can also call to talk with one of our customer service representatives at our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F CST). 11 a.m. to 6 p.m. S-S.
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