Which credit cards do you accept? We accept Visa, Mastercard, American Express.
Do I pay for the entire reservation amount or do I just make a deposit to hold the room? It depends on the room you book. Some of our partners require just a $5.00 room night deposit to hold your room while others require a full payment for the room at the time of your reservation. Please refer to the amount displayed on the confirmation page to see what your credit card will be charged upon making the reservation.
How can I be sure my credit card information is secure? We use secure-socket-layer (SSL) encryption, the standard encryption on the Internet. This encryption allows our users to feel confident and secure about supplying their credit card and personal information.
What other Santa Fe services can you suggest?
Santa Fe florists: New Mexico flower delivery,
, Santa Fe rental cars
and hotels near Santa Fe airports.
Can I make the reservation by phone? We would be happy to help you make the reservation by phone. You can call our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F (CST). 11 a.m. to 6 p.m. S-S. One of our customer service representatives will gladly assist your reservation needs.
What does instant confirmation mean? We work closely with the hotels in our database. Only those with availability for your requested dates can be booked through our system. After receiving confirmation on your credit card amount, we issue a confirmation. In addition, we will forward you the actual confirmation number, usually within 48 hours.
What are additional fees and taxes? Every city has different rates for taxes. Taxes are computed on the hotel reservation amount. In some cases there are additional fees added to your room reservation. These additional fees help Alliance Reservations Network and their affiliate network offer the lowest rates on the Internet.
Do you include taxes in the rates? Taxes are already figured into the final rate displayed for payment. Click the rate details link if you would like to see the taxes for each individual day reserved.
Will I get a free breakfast? Some hotels include a free breakfast with each room night booked. That information can be found on the property information page.
Can I book a room for tonight? Some hotels allow us to book their rooms until 3:00pm on the day of arrival. Only those that follow this policy will show in the results list if your arrival date is today.
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