Which credit cards do you accept? We accept Visa, Mastercard, American Express.
What if I have questions about a previous reservation? Please fill out a customer service request by clicking here. Include your previous reservation amount along with your questions. Our customer service personnel will contact you within 24 hours to answer you questions.
Can I make the reservation by phone? We would be happy to help you make the reservation by phone. You can call our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F (CST). 11 a.m. to 6 p.m. S-S. One of our customer service representatives will gladly assist your reservation needs.
What other Columbus services can you suggest?
Columbus florists: Georgia flower delivery,
Columbus Loans,
, Columbus rental cars
and hotels near Columbus airports.
What does instant confirmation mean? We work closely with the hotels in our database. Only those with availability for your requested dates can be booked through our system. After receiving confirmation on your credit card amount, we issue a confirmation. In addition, we will forward you the actual confirmation number, usually within 48 hours.
How do I know that my reservation is confirmed? You will receive a confirmation number immediately upon making your reservation. We then work behind the scenes with the hotel in order to pass the confirmation number to you.
Can I make reservations for someone else? You can make a reservation for someone else using our system. Just make sure you include that persons name and information as the guest. You can have a different name and address for the guest and for the person paying with their credit card.
Can I switch hotels? Yes. You can switch by canceling your previous reservation and making a new reservation. You can also call to talk with one of our customer service representatives at our toll free number, 1-800-892-2108 between the hours of 8 a.m. to 10 p.m. M-F CST). 11 a.m. to 6 p.m. S-S.
How can I be sure my credit card information is secure? We use secure-socket-layer (SSL) encryption, the standard encryption on the Internet. This encryption allows our users to feel confident and secure about supplying their credit card and personal information.
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